FAQ

  • Shipping can be combined on all orders shipped within the United States on almost all of my items with the exception being very large packages. In order for combined shipping charges to be adjusted, you do need to wait for our shipping team to send you a combined invoice before paying. All Combined Shipping discounts can be calculated as follows. The 1st item will ship for the advertised shipping rate, each additional item can be added to your order at only $1.00 per item after the first.

    INTERNATIONAL BUYERS – PLEASE NOTE: We ship exclusively through the eBay Global Shipping program. They will send you the final invoice which will include all shipping and import fees. I cannot alter an invoice, change shipping methods, remove the import fees or provide any additional shipping discounts.

    SHIPPING POLICIES: Orders are typically filled and shipped within 48 hours of payment. We proudly ship via the United States Postal Service through the First Class/Priority and Express Shipping services.

    COMMUNICATION: If there is any problem with your order, please email or call us first before leaving feedback or opening a dispute.

  • We offer a 14 day return policy under certain circumstances and at the Seller’s sole discretion. The original shipping charges are not refundable. The item(s) will need to be returned in the original condition they were shipped out in. A 20% restocking fee will be applied to any order that is returned due to buyers remorse, accidental ordering, or a wrong address shipment.

  • In Store pickup is available by designating on your original order that you prefer in store pickup or after being in touch with our sales staff.

  • Terms of Use

    Welcome and thank you for visiting this website, which is owned and operated by Battlegrounds Games and Comics.

    PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE. YOUR ACCESS AND/OR USE OF THIS SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS. IF YOU DO NOT FULLY ACCEPT THESE TERMS, DO NOT USE OR ACCESS THIS SITE.

    Site policies:

    We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time.

    All items and quantities ordered are subject to availability at the time of fulfillment, including, but not limited to, occasions in which an item is allocated by a supplier/publisher/manufacturer.

    Battlegrounds Games and Comics reserves the right to modify or cancel any order that cannot be fulfilled.

    You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all purchases that occur under your account or password. If you are under the age of 18, you may purchase goods on battlegroundsgamesandcomics.com only with the involvement of a parent or guardian.

  • PRIVACY POLICY

    This privacy notice tells you the types of information we collect about you when you visit our Site https://www.battlegroundsgamesandcomics.com (the "Site") and use our products and services or which we otherwise obtain directly from you, how we use that information, and the instances in which we share your information. This privacy notice may change from time to time so please check this policy regularly.

    For the purposes of this privacy notice, the term "personal data" means any information which identifies you or which allows you to be identified when combined with other information.

    This version was last updated on 9th December 2022.

    It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

    The data we collect about you

    We may collect, use, store data about you which we have grouped together follows:

    Identity Data includes first name, maiden name, last name, username or similar identifier and title.

    Contact Data includes billing address, email address and telephone numbers.

    Transaction Data includes details about payments to and from you and other details of products you have purchased from us including the card used for a particular transaction

    Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site.

    Profile Data includes your username and password, purchases or orders made by you.

    Marketing and Communications Data includes your preferences in receiving marketing from us.

    We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Site feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

    We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

    How is your personal data collected?

    We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

    Direct interactions.You may give us your Identity and Contact by filling in forms or by corresponding with us by post, phone, email, online or otherwise. This includes personal data you provide when you:

    -Give us feedback, subscribe to our newsletters

    -Automated technologies or interactions as you interact with our Site, we may automatically collect Technical Data about your equipment and Usage Data about your browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

    How we use your personal data

    We will only use your personal data when the law allows us to.

    We do not share your data with any third party.

    Most commonly, we will use your personal data in the following circumstances:

    Where we need to perform the contract we are about to enter into or have entered into with you.

    Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

    Where we need to comply with a legal or regulatory obligation.

    You have the right to withdraw consent to marketing at any time by contacting us.

    Purposes for which we will use your personal data

    We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

    Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

    Purpose/Activity

    Type of data

    Lawful basis for processing including basis of legitimate interest

    To register you as a new customer/user

    Identity

    Contact

    Profile

    Performance of a contract with you (where you are using the Site as an individual)

    Necessary for our legitimate interests (where you are using the Site as an authorized user of one of our enterprise customers, in order for us to perform our contract with that customer, to optimize your on boarding and user experience by ensuring you receive relevant instructions and tutorials regarding the use of our Site and products)

    To process and deliver orders for our products including:

    Manage payments, fees and charges

    Collect and recover money owed to us

    Identity

    Contact

    Transaction

    Marketing and Communications

    To manage our relationship with you which will include:

    Notifying you about changes to our terms or privacy policy

    Asking you to leave a review or take a survey

    Dealing with your enquiries and complaints

    Identity

    Contact

    Profile

    Marketing and Communications

    Performance of a contract with you

    Necessary to comply with a legal obligation

    Necessary for our legitimate interests (to keep our records updated and to study how customers use our Site, products and services)

    To administer and protect our business and this Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

    Identity

    Contact

    Content 

    Technical

    Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)

    Necessary to comply with a legal obligation

    To deliver relevant Site content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

    Contact

    Profile

    Usage

    Marketing and Communications

    Technical

    Content

    Marketing

    We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

    We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

    You will receive marketing communications from us if you have requested information from us or purchased products or services from us or if you provided us with your details when you placed an order or subscribed for the marketing emails, you have not opted out of receiving that marketing.

    Opting out

    You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

    Cookies

    Our Site uses cookies and similar technologies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and allows us to improve our Site.

    A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

    The types of cookies we use on our Site are:

    Strictly Necessary Cookies.We use Strictly Necessary Cookies to operate our Site. These cookies are essential to enable you to move around the Site, use its features and to log into secure areas of the Site.

    Functionality Cookies.We use Functionality Cookies to recognize you when you return to our Site. This enables us to personalize our content for you, greet you by name and remember your preferences and various settings on our Site

    Analytical/Performance Cookies.These cookies collect information about how many people are using our Site and how they are moving around it when they are using it. For example, the pages visited most often, how people are moving from one link to another, and if they get error messages from certain pages. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.

    You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

    Please contact us if you want further information on the specific cookies used by us.

    Disclosures of your personal data 

    We do not share your data with any third party.

    Data security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    For further information, please contact our gatekeeper at: thebattlegroundswebmaster@gmail.com